We're here to help! Please call, email, or chat with us to speak with an AMPEX® Camping Support Specialist. For Warranty & Returns, please have your receipt and model number ready.

Monday – Friday, 8am – 5pm CST

Phone: 1-877-887-8650

Chat: Please click the Chat button in the lower left corner.


Gmail users: If you are not receiving notification or customer service emails, please check your Spam folder in Gmail.

Product Manuals & Instructions
Shipping & Returns
Tent Instructions
Camp Pad Instructions
Backpack Fit Instructions
Privacy Policy & Terms of Service

Please mail all correspondence to:
AMPEX Outdoor Equipment Help
c/o I2D Licensed Brands, LLC
8681 West 137th Street
Overland Park, KS 66223